Document Usage Analytics: A Game-Changer for IT Departments

The era of digital transformation, combined with a global pandemic that accelerated the adoption of remote work, has exponentially increased the use of digital documents in the corporate world. However, most companies lack the tools to effectively manage, monitor, and track the use of these documents. This is where document usage analytics comes into play as a game-changer for IT departments.
The “Big Data” era has brought with it the need to analyze, understand and action data effectively. Document analytics allows IT departments to collect, stream and analyze data about how digital documents are being used, which can help them improve security, document management, and workflow processes.
Document usage analytics software is designed to collect data on a variety of metrics, including how long users spend viewing a document, which sections are most popular, which documents are most frequently used, and how documents are shared or exported. This data can be segmented by user, department or group, providing insights into how people across an organization are interacting with digital documents.
One of the main benefits of document usage analytics is increased security. IT departments gain visibility into who is accessing sensitive documents, how they’re accessing them, and how they’re being used. This can help identify potential security risks, such as employees sharing confidential documents with unauthorized parties or accessing sensitive data on unsecured devices.
In addition to security benefits, document usage analytics can also help IT departments streamline document management workflows. By identifying which documents are most frequently used or which sections are most popular, IT departments can prioritize updates and revisions to keep documents relevant and up-to-date. Additionally, the data collected through document usage analytics can help IT teams optimize storage and bandwidth by identifying which documents are consuming the most resources.
Document usage analytics can also help organizations improve collaboration and productivity. By understanding how different departments or groups are using documents, IT teams can identify opportunities to improve communication and collaboration between teams. Additionally, analytics can help identify bottlenecks in workflow processes, enabling IT departments to better optimize and automate document workflows.
The benefits of document usage analytics aren’t limited to IT departments — they can also help business leaders make more informed decisions. By understanding document usage across an organization, business leaders can identify patterns and trends that can inform overall strategy and decision-making.
Overall, document usage analytics is a game-changer for IT departments looking to gain visibility and control over how digital documents are used across an organization. The data collected through analytics can help identify potential security risks, streamline document management workflows and improve collaboration and productivity. By effectively utilizing document usage analytics, IT departments can become more agile and effective at supporting their organization’s overall goals and objectives.

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Check out our product HelpRange. It is designed to securely store (GDPR compliant), share, protect, sell, e-sign and analyze usage of your documents.