How Real-Time Usage Analytics Can Boost Document Engagement

In today's digital world, businesses are heavily weighed by the engagement levels of their documents. From marketing collateral to product manuals, engagement is key to measure how well businesses are able to communicate with their target audience. There is nothing more frustrating for a business than putting in the effort to create a great document only to have it collecting dust with low engagement levels.
This is where real-time usage analytics come in. Real-time analytics allows businesses to track how their audience is engaging with their documents, how many pages are being viewed, how long each page is being viewed for and information on what the user did next after engaging with the document. These insights provide businesses with the data they need to create a more engaging, targeted, and effective documents that will resonate with their audience.
One of the biggest factors that come in play when it comes to document engagement is the length of the document. Shorter documents are usually preferred because of the reduced time commitment for the reader. This is where real-time analytics can show businesses what their audience finds engaging and exactly where most of them stopped reading. This can give businesses an insight into how to make their documents more concise, informative and engaging.
Another factor is the visual design of the document. Real-time analytics can help businesses determine which design and layout work best for their target audience. Is the audience scanning the document for specific information? Is the page layout too heavy on text? The answers to these questions will help businesses to create documents which are easy to consume and are visually engaging.
The real-time analytics can also help businesses understand at what point the audience may have lost interest in the document. It may be due to the technical jargon used in the document or the boring tone of the document. By identifying such patterns, businesses can tweak their documents to address these issues and improve document engagement.
Furthermore, real-time analytics can help businesses determine which devices their audience is accessing their documents from. This is important because it enables businesses to optimize the document for different devices, making it more convenient for users to access and engage with the document.
In addition to document engagement, real-time analytics can also help businesses determine how the information presented in the document resonates with their audience. For instance, placing interactive elements such as quizzes or surveys within the document can help businesses to gather more insights into how well their readers understand the document's content.


In conclusion, real-time analytics are critical for businesses because they provide insights into how well their audience is engaging with their documents. It gives businesses an opportunity to make data-driven decisions and tweak their documents accordingly to improve engagement levels. The more engaged the audience is, the more likely they are to take action, follow through with the call-to-actions, and ultimately convert. Overall, real-time analytics are a crucial tool for businesses looking to create more effective, targeted, and engaging documents.

Check out HelpRange

Check out our product HelpRange. It is designed to securely store (GDPR compliant), share, protect, sell, e-sign and analyze usage of your documents.