Vus pudais utilisar HelpRange per stoccar ed inoltrar tipus da datotecas: PDF, PowerPoint (.pptx, .ppt), Word (.docx, .doc), Imaginaziun (bmp, jpeg, jpg, png, svg, tiff, webp), Text (rtf, txt), Faclitadira (xls(x), csv, ods, xlr).
2. Tge ei il limit da chargiar per la grondezia da la datoteca dal document?
Currently the default limit is 80MB. If you want to upload bigger documents please contact us.
3. Tge èn colliaziuns a datotecas da documents?
Vus laschais accedair agens documaints da files en HelpRange tras uschè legias cundivididas. Vus podais crear autant da questas legias per in agen documaint da file sco vus vulais. Mintga tala legia po vegnir signada dalla persuna/gruppa assignada ad ella. Uschia vus savais tracciar qui exactamain ha aviert ed examinà vies documaint.
4. Co funcziuna il tracking da documents?
Ti chargias siu document en HelpRange ed nus ti detan in liam segir per quel document, il qual tu pos partagiar. Sch'in utilisader avra in tal liam en in navigader, lura el/ella il po contemplar ni chargiar giu (sch'tu n'has betg deactivà la facultad da chargiar giu & stampar). Sch'el vegn contemplà en il navigader, lura nus savain monitorar las statisticas d'utilisaziun (maps da chalira, paginas legidas, adressa da IP, navigader utilisà, ed anc dapli...) ed ti mussan tut da quai en ina furma da statistica d'analitica en HelpRange. Sch'tu laschas l'approvaziun per chargiar giu documents, lura nus na savain betg controlar e monitorar il document chargià giu, perquai ch'el è be ina datoteca.
5. Co modifitgar datotecas de documents chargiadas suenter (p. ex. suenter che vus avais battì il buttun d'enviar)?
Quai è super simpel: ti charraschet be in document cun il medem num en il medem register or ti cliccas sin l'icona per charraschar la versiun actualisada.
Protecziun
6. Co ils Prevents HelpRange la persuna da telechargiar/copiar/printar documents?
Given you uploaded your document in HelpRange, we give you a lot of access controls over your document. First of all, you can disable the ability to "download & print" your document. This way you are allowing the user to view your document only by using your link, so you don't lose access controls to it and you can use another HelpRange function: ability to revoke access to given document link at any time. You can disable ability to "forward" your link to other users, and many more. However, you need to be aware that no such method from preventing people from copying your materials is perfect. So we cannot guarantee that your document will not be copied. For example we can imagine a situation where your document will be copied by making screenshots of a screen displaying your document (but even for this case HelpRange offers a solution: Screenshot Mask).
7. Co partegiar segir documents cun in adressa dad email dada u ina glista d'adresas dad email (stanzas da datas privatas)?
Endatar plaschair al tab Data Rooms. Qua pos ti agiuntar hospites (sco addresses dad email) che èn or da tia organisaziun. Ti pos quai cumpartir e controlar l’access als documents per els facilmein. Mintgatant ch’igl assignscha ti in document ad in ospite, vegn HelpRange a trametter in’email cun in link, nua che ston ils ospites s’authentifitgar (cun in pled da passa che vegn tramess a l’addressa dad email) per vesair ils documents assignads. Quests ospites pon esser tes studentas, persunas che han paja per tes materials e tal. Be ils admins pon controlar l’access als documents per ils ospites.
8. Co disattivar la retransmissiun da voss documents?
You can share your specific document link only with a single user. There are two options, one is to set "Disable Forwarding" for a given document link. So that only the first user who opens it, will be able to open it again, any other user who will try to open this link will be blocked (including the owner of the file). So if you are the owner of the file, then you should not open the given document link, because sharing this link with other users won't work. To disable forwarding a document link, please go to Access Control for a given document file and set "Disallow forwarding" for a given link. We disallow forwarding document links based on the device characteristics on which document link was opened the first time. Another option is to use "Data Rooms" feature. This way you can share your documents only with guests (email addresses) outside your organization. Every guest will need to authenticate via one time passwords to access documents.
9. Co funcziuna la fixaziun dal data da scadenza per in document en HelpRange?
È simpla: Ti fixeschas ina data da scadensa per ina chavazzin d’unu da tes documaints. Suenter la data da scadensa, la chavazzin scadra percunter quai ch’otgin che voul accessar a tes documaint cun quest chavazzin na vegn betg a pudair far quei.
10. Co pos j'esser segir che nagin auter che persunas d'in grupp dà se guardarà il mieu document?
N'exista nagina moda che vus pudais esser segir a 100%. Dentant, nus habiliteschan bleras metodes per permetter be ad in cert grup da persunas da vesair voss material. Excepziunel la facultad da telechargiar & stampar voss documents, vus pudais definir datas da scadenza, codexs da pass u vus pudais permetter be ais utentas ch'avain dà in adress IP da vesair voss documents.
11. Co pos j'impedir che plirs utilisaders accedan a ina colliaziun da cuments condivida?
This is simple in HelpRange. You are just setting - Only one user can view at the same time - for the given link. It should limit the number of users accessing a given link to one.
Generaziun da Pliombs
12. Pos jau utilisar HelpRange per generaziun da plombads (emails, numers da telefon, etc.) uschia che mes documents funcziunan sco magnet da plombads?
Yes, you can. You can ask about users email, phone, or other info before they view your document (go to Access Controls and check "Show Landing Page"). You can customize your landing page, please go to Landings, build your landing page and then use it by choosing Landing Page Template in your Directory Settings. To avoid legal issues, you can provide your own custom HTML consent box which will be used below our checkbox (you can set your own template in your Settings, but you need to be admin of the team). Moreover, you can download whole list of provided emails, phone number, etc. as a CSV file for a given link. Moreover, you can use own custom domain name, you need to go to your Profile Settings and click on "Set Domain".
13. Pos jau utilisar mia lingua sco lingua da la pagina d'entschatta?
Gea, ti pos. Ti pos furnir translaziuns per texts en la pagina d'atterrada en ils parameters dal profegl. Ti fas quest da furnir diziunari JSON sco per exempel (per polac): {"Phone": "Telefon", "First Name": "Imię"}
Analitica & Tracciar
14. Co tegnair encunter tgei che ha aviert in document dà?
There are three possibilities. First one is to create a dedicated link for a given user/group. Second one is to add query params to the given document link. For example if your link is "https://www.helprange.com/view/somelinkid", then you can add for example query param "?user=someid" to it, to share "https://www.helprange.com/view/somelinkid?user=someid". Last one is to ask about users' email, phone, or other info before they view your document (go to Access Controls and check "Show landing page"). You can customize your landing page, please go to Landings, build your landing page and then use it by choosing Landing Page Template in your Directory Settings. Moreover, you can download whole list of provided emails, phone numbers, etc. as a CSV file for a given link.
15. Pos j'au limitar il dumber da visiuns per in document da link dà?
Gie, quai è fitg sempel en HelpRange: duai tar Controls d'Access ed furnescha tes limit da vistas dumandà per il link dà.
16. Co è il punct da compromissiun?
La punctuaziun d'engaschament è ina stima grezza co tgin ch'il utilisader ha giu suandant la vista d'ün document. In prinsip, el vegn calculà sco in rapport tranter il numer da paginas ch'il utilisader ha visiunà durant almainqualche secunda al numer total da paginas, ma quei rapport vegn normalisà tranter il numer total da paginas dal document correspondent, uschè che ei è pli simpla da determinar ina certa summa da 'puncts' per pagina per documents pli gronds. La valur maxima ei 100.
17. Co vegnan generads ils heatmaps?
Generaziuns de heatmaps èn basadas sin: muvents da mus, scrollar e clics da mus. Punts cotschens marca clics. La zona da colur pervincha bedeut tgei l'utent ha spendiu inqual temp en questa zona, cotschen munta in clic, guliv verd è il cunfin da la pervincha, el na bedeut betg bler, il medem cun verd. Heatmaps aggregadas èn sin la pagina da statistica, quellas individuas èn en vischnancas.
Branding
18. Co utilisar mia propria domaina persunalisada per colliaziuns da datotecas?
Vus pudais utilisar il vosters domain persunalisà cun protecziun dal protocol SSL/TLS (Https), vus dovrais ir tar voss settings dal profil ed cliccar sin Set Domain. Questa opziun funcziunescha be per contos s'abonnads.
19. Co integrar il document sin vossa pagina d'internet per utilisar vossa propria donmain?
Vus pudais utilisar voss domeni dunant agiuntar il link da vies document sin vossa pagina web. Endaschaiavant, pitgai sin Control d'access per il document dà e lura cliccai sin il buttun Embed. Cheu pudais copiar/incollar il code da embed dà sin vossa pagina web per vossa URL personalisada. Dentant, vus pudais utilisar voss domeni personalisà senza agiuntar il visader sin vossa pagina web, vus davais ir tar vossas Postavantatgs dal profil e cliccar sin Set Domain. Quest'opziun funcziuna be per ils cuntegns abunnads.
Prevenziun da Screenshots
20. Co prevenir che las persunas fetschan fotocopias dals maletgs da mes documents?
Quai è molto simpla en HelpRange. Ti devas simplamain modifitgar tia link en Access Controls e setar Screenshot Mask checkbox. Tu pois personalisar la grondezza da la maschera en ils Admin Profile Settings. Tu pois era modifitgar l'opacitad da la zona da maschera en ils Admin Profile Settings. Controlla tge capitarà lura!
Filigrana
21. Co activar la marcatura per in document u in directori dà?
Quai è taimpel en HelpRange. T'as bein da modifitgar tiu link en Access Controls ed activar la casella Enable Watermarking. Sche vus vulais, puesas activar quai per l'entira directura er controlland la casella Enable Watermarking en ses reglaziuns da control d'access. La protecziun cunter copia funcziuna actualmain be per documents PDF.
Videos da demostraziun
Contact
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