I-GDPR nokuvikelwa kwedatha

Amadokhumenti akho ahlala ku-EU. Nawe uhlala ulawula.

I-HelpRange iyinkampani yaseYurophu. Amadokhumenti owalayisha manje ayabethelwa futhi agcinwe eFrankfurt, eJalimane (amafayela alayishwa ngaphambili ahlala e-US). Nguwe onquma ukuthi ubani ongawavula, isikhathi esingakanani nokuthi yini angayenza – futhi ungabona konke ukubukwa futhi uhoxise ukufinyelela nganoma yisiphi isikhathi. Sisayina isivumelwano sokucutshungulwa kwedatha (DPA) nenkampani yakho.

Ukulawulwa kokufinyelela kwedokhumenti ku-HelpRange
Indawo yedatha

Lapho idatha yakho igcinwa khona

Sikutshela ngqo ukuthi uhlobo ngalunye lwedatha luhlala kuphi – akukho mibhalo emincane ethi "kusingathwe ku-EU".

IdathaKuphiIvikelwa kanjani
Amadokhumenti owalayishayo (nezinguqulo zawo eziguquliwe)Okulayishwayo okusha: Amazon Web Services, eFrankfurt, eJalimane (eu-central-1). Amafayela alayishwa ngaphambi kokuthuthela eFrankfurt: Amazon Web Services, e-United States (us-west-2)Ukubethela kwe-AES-256 lapho igciniwe, isitoreji esiyimfihlo, i-TLS ngesikhathi idluliswa; avulwa kuphela ngesibukeli se-HelpRange ngokwemithetho oyibekayo
Idatha ye-akhawunti, izilungiselelo zezixhumanisi nezamagumbi edathaAmazon Web Services, e-United States (us-west-2)Ukufinyelela kukhawulelwe ku-HelpRange; i-TLS ngesikhathi idluliswa; ukudluliswa ngaphansi kwe-EU-US Data Privacy Framework kanye neMigomo Yesivumelwano Ejwayelekile (Standard Contractual Clauses)
Izibalo zokubukwa (i-imeyili yombukeli, ikheli le-IP, izwe, amakhasi nesikhathi sokufunda)Amazon Web Services, e-United States (us-west-2)Iboniswa kuphela ithimba lakho; iqoqwa kuphela uma izilungiselelo zesixhumanisi sakho zikucela lokho (isb. "require email")
Ama-imeyili okwenziwayo (amakhodi okuqinisekisa, izaziso)Amazon SES, e-United States (us-west-2)Athunyelwa nge-TLS; aqukethe izixhumanisi, hhayi amadokhumenti akho
Izinkokhelo zokubhalisela kwakhoStripeI-HelpRange ayikaze igcine izinombolo zamakhadi
Izindlela zokulawula zabalawuli bedatha

Amathuluzi e-GDPR akhelwe kuzo zonke izixhumanisi nawo wonke amagumbi edatha

Ngaphansi kwe-GDPR wena ungumlawuli wedatha yomuntu siqu esemadokhumenti akho. I-HelpRange ikunikeza izindlela zokwabelana ngokudingekayo kuphela, nabantu abakudingayo kuphela.

Ukufinyelela kwabantu abakhethiwe kuphela

Vumela amakheli e-imeyili athile ngokuqinisekiswa kwe-imeyili, engeza iphasiwedi, khawulela amakheli e-IP noma uvumele umbukeli oyedwa ngesikhathi.

Hoxisa futhi ubeke ukuphelelwa yisikhathi

Setha usuku lokuphelelwa yisikhathi noma umkhawulo wokubukwa, hoxisa isixhumanisi somuntu oyedwa noma sabo bonke, noma ushintshe idokhumenti ngemva kokuyithumela.

Umkhondo wokuhlola ophelele

Bona ukuthi ubani ovule ini, nini, ukusuka kuliphi i-IP nezwe, yimaphi amakhasi abawafundile – kanye nemizamo yokufinyelela eyenqatshiwe.

Akukho amakhophi angalawulwa

Vimba ukulanda, ukuphrinta nokudlulisela, engeza uphawu lwamanzi oluguqukayo olunemeyili yombukeli futhi usebenzise ukuvikelwa kokuthwebula isikrini.

Akukho zilandeleli zokukhangisa kwabamukeli

Amakhasi lapho abamukeli bakho befunda khona amadokhumenti awalayishi ama-pixel okukhangisa noma izibalo zezinkampani zangaphandle.

Ukususa

Ukususa idokhumenti kuyayivala kanye nazo zonke izixhumanisi zayo ngokushesha. Sicele futhi sizosusa unomphela amakhophi agciniwe nedatha ehlobene nawo.

Isivumelwano sokucutshungulwa kwedatha

Sisayina i-DPA nenkampani yakho

Ngamadokhumenti nedatha yabamukeli oyabelanayo, i-HelpRange icubungula idatha yomuntu siqu egameni lakho njengomcubunguli (i-Athikili 28 ye-GDPR). I-DPA yethu ihlanganisa udaba nesikhathi sokucutshungulwa, izinyathelo zokuphepha, abacubunguli abangaphansi, usizo ngezicelo zabaniniyo bedatha, isaziso ngokwephulwa kokuphepha kanye nokususwa noma ukubuyiselwa kwedatha ekupheleni kwesevisi.

Cela i-DPA

Ubani ongubani

  • Inkampani yakho – umlawuli wamadokhumenti kanye nowedatha yabamukeli bakho
  • I-HelpRange – umcubunguli waleyo datha; umlawuli kuphela wedatha ye-akhawunti yakho neyokukhokha
  • Abacubunguli abangaphansi – babhalwe ngezansi; sazisa amakhasimende ngaphambi kokwengeza omusha
Abacubunguli abangaphansi

Ubani ocubungula idatha egameni le-HelpRange

UmhlinzekiInhlosoIndawo
Amazon Web Services (S3)Ukugcinwa kwamadokhumenti alayishiweeFrankfurt, eJalimane (okulayishwayo okusha); e-United States, us-west-2 (amafayela amadala)
Amazon Web Services (ukusingathwa, isizindalwazi)Ukusebenzisa uhlelo lokusebenza, idatha ye-akhawunti, izilungiselelo nezibalo zokubukwae-United States
Amazon Web Services (SES)Ukuthumela amakhodi okuqinisekisa nezazisoe-United States
StripeIzinkokhelo zokubhalisela kanye ne-Deal Room Pass; ukuthengisa kwe-Store ku-akhawunti ye-Stripe yomthengisi uqoboEU / e-United States
AnthropicIzici ze-AI (umbhalo wedokhumenti nombuzo odingekayo empendulweni ye-AI); akusetshenziselwa ukuqeqesha amamodeli e-AIe-United States
CloudflareIzitifiketi nokuhamba kwedatha kwezizinda zangokwezifisoInethiwekhi yomhlaba wonke
iFirmaUkukhipha ama-invoyisi (imininingwane yokukhokha)iPoland
Google"Sign in with Google", uma uyisebenzisae-United States
Google Analytics, HotjarIzibalo zokusetshenziswa kwewebhusayithi yokumaketha ye-HelpRange kanye nohlelo lokusebenza lwewebhu olungene ngemvume – akulayishwa emakhasini abamukelie-United States (Google), EU (Hotjar)
Meta (Facebook) Pixel, Quora PixelUkulinganiswa kokukhangisa kuwebhusayithi yokumaketha ye-HelpRange kuphela – hhayi ohlelweni lokusebenza, akulayishwa emakhasini abamukelie-United States
Amalungelo akho

Izicelo zabaniniyo bedatha

Uma ungumamukeli wedokhumenti eyabelwe nge-HelpRange, inkampani eyabelane nawe ngayo yiyona enomthwalo wemfanelo ngedatha yakho – xhumana nayo kuqala. Sisiza amakhasimende ethu ukuphendula izicelo ezinjalo.

Ukuze ufinyelele, ulungise noma ususe idatha elawulwa yi-HelpRange (i-akhawunti yakho ye-HelpRange), thumela i-imeyili ku-hello@helprange.com. Siphendula phakathi nenyanga eyodwa, njengoba i-GDPR idinga. Ungafaka nesikhalazo kwiziphathimandla zakho zokuvikelwa kwedatha; ePoland lokhu nguMongameli WeHhovisi Lokuvikelwa Kwedatha Yomuntu Siqu (UODO).

Imibuzo evame ukubuzwa

I-GDPR ku-HelpRange – imibuzo

Ingabe i-HelpRange iyayihambisana ne-GDPR?

I-HelpRange iyinkampani yaseYurophu futhi isebenza njengomcubunguli wedatha wamadokhumenti nedatha yabamukeli oyabelanayo. Sisayina isivumelwano sokucutshungulwa kwedatha (DPA) ngokwe-Athikili 28 ye-GDPR, sigcina okulayishwayo okusha eFrankfurt, eJalimane, futhi sikunikeza izindlela zokulawula ozidingayo njengomlawuli wedatha: ukufinyelela okukhawulelwe kubantu abakhethiwe, ukuhoxisa ukufinyelela, izinsuku zokuphelelwa yisikhathi kanye nomkhondo wokuhlola ophelele.

Amadokhumenti agcinwa kuphi?

Amadokhumenti alayishwa manje abethelwa nge-AES-256 futhi agcinwa ku-Amazon Web Services eFrankfurt, eJalimane (isifunda eu-central-1); amadokhumenti alayishwa ngaphambi kokuthuthela eFrankfurt ahlala ku-AWS Oregon, e-USA (isifunda us-west-2). Uhlelo lokusebenza, idatha ye-akhawunti kanye nezibalo zokubukwa kusebenza ku-Amazon Web Services e-United States (isifunda us-west-2).

Ingabe nisayina i-DPA?

Yebo. Thumela i-imeyili ku-hello@helprange.com enegama lenkampani yakho, ikheli nenombolo yokubhaliswa futhi sizokuthumelela isivumelwano sethu sokucutshungulwa kwedatha ukuze usisayine.

Ingabe idatha yomuntu siqu idluliselwa ngaphandle kwe-EU?

Okulayishwayo okusha kuhlala ku-EU (amafayela alayishwa ngaphambi kokuthuthela eFrankfurt ahlala e-United States). Idatha ye-akhawunti, izilungiselelo zezixhumanisi, izibalo zokubukwa kanye nama-imeyili okwenziwayo kucutshungulwa e-United States yi-Amazon Web Services, ngaphansi kwe-EU-US Data Privacy Framework kanye neMigomo Yesivumelwano Ejwayelekile (Standard Contractual Clauses) yeKhomishana YaseYurophu.

Ingabe abamukeli balandelelwa ngamathuluzi okukhangisa?

Cha. Amakhasi lapho abamukeli bevula khona amadokhumenti akho namagumbi edatha awalayishi ama-pixel okukhangisa noma izibalo zezinkampani zangaphandle. Izibalo zokubukwa ziqoqwa yi-HelpRange ngenxa yakho, wena mthumeli, futhi azabelwana nomunye umuntu.

Igumbi ledatha lamathimba aseYurophu

Yabelana ngamadokhumenti ayimfihlo, okulayishwayo okusha kugcinwa ku-EU, ngokulawula okugcwele ngemva kokuthumela nangezibalo zekhasi nekhasi.

Igumbi ledatha elibonakalayo le-EU