Takardunku suna zama a cikin EU. Ku ne ke da iko.
HelpRange kamfani ne na Turai. Takardun da kuke ɗorawa yanzu ana ɓoye su kuma ana adana su a Frankfurt, Jamus (fayilolin da aka ɗora a baya suna nan a Amurka). Ku ne ke yanke shawarar wanda zai iya buɗe su, tsawon wane lokaci da abin da zai iya yi – kuma kuna iya ganin kowane kallo da soke samun dama a kowane lokaci. Muna sanya hannu kan yarjejeniyar sarrafa bayanai (DPA) da kamfaninku.
Inda ake adana bayananku
Muna gaya muku daidai inda kowane irin bayani yake – babu ƙananan rubutun "an ajiye a EU".
| Bayanai | Wuri | Yadda ake kare su |
|---|---|---|
| Takardun da kuke ɗorawa (da nau'ikansu da aka canza) | Sababbin takardun da aka ɗora: Amazon Web Services, Frankfurt, Jamus (eu-central-1). Fayilolin da aka ɗora kafin ƙaura zuwa Frankfurt: Amazon Web Services, Amurka (us-west-2) | Ɓoyewa ta AES-256 yayin adanawa, ma'ajiya ta sirri, TLS yayin turawa; ana buɗe su ne kawai ta hanyar mai kallon HelpRange bisa ƙa'idodin da kuka saita |
| Bayanan asusu, saitunan hanyar haɗi da na ɗakin bayanai | Amazon Web Services, Amurka (us-west-2) | Samun dama an iyakance shi ga HelpRange; TLS yayin turawa; turawa ƙarƙashin EU-US Data Privacy Framework da Standard Contractual Clauses (Ƙa'idodin Kwangila na Daidaitacce) |
| Nazarin kallo (imel na mai kallo, adireshin IP, ƙasa, shafuka da lokacin karatu) | Amazon Web Services, Amurka (us-west-2) | Ana nuna su ga ƙungiyarku kaɗai; ana tattara su ne kawai idan saitunan hanyar haɗinku sun buƙata (misali "require email") |
| Imel na ma'amala (lambobin tabbatarwa, sanarwa) | Amazon SES, Amurka (us-west-2) | Ana aika su ta TLS; suna ɗauke da hanyoyin haɗi, ba takardunku ba |
| Biyan kuɗin rajistarku | Stripe | HelpRange ba ya taɓa adana lambobin kati |
Kayan aikin GDPR da aka gina a cikin kowace hanyar haɗi da ɗakin bayanai
Bisa GDPR, ku ne mai kula da bayanan sirri da ke cikin takardunku. HelpRange yana ba ku hanyoyin raba abin da ake buƙata kawai, ga mutanen da ke buƙatarsa kawai.
Samun dama ga zaɓaɓɓun mutane kawai
Ku ba da izini ga takamaiman adiresoshin imel tare da tabbatar da imel, ku ƙara kalmar sirri, ku taƙaita adiresoshin IP ko ku ba da izini ga mai kallo ɗaya a lokaci guda.
Soke da ƙarewa
Ku saita ranar ƙarewa ko iyakar kallo, ku soke hanyar haɗi ga mutum ɗaya ko ga kowa, ko ku maye gurbin takarda bayan an aika ta.
Cikakken tarihin bincike
Ku ga wanda ya buɗe me, yaushe, daga wane IP da wace ƙasa, waɗanne shafuka ya karanta – da ƙoƙarin samun dama da aka ƙi.
Babu kwafe marasa iko
Ku hana saukewa, bugawa da turawa, ku ƙara alamar ruwa mai sauyawa mai ɗauke da imel na mai kallo kuma ku yi amfani da kariya daga ɗaukar hoton allo.
Babu masu bin diddigin talla ga masu karɓa
Shafukan da masu karɓarku ke karanta takardu ba sa loda pixels na talla ko nazari na ɓangare na uku.
Gogewa
Goge takarda yana kashe ta da dukkan hanyoyin haɗinta nan take. Ku nemi mu, kuma za mu goge kwafe da aka adana da bayanan da suka shafe su har abada.
Muna sanya hannu kan DPA da kamfaninku
Game da takardu da bayanan masu karɓa da kuke rabawa, HelpRange yana sarrafa bayanan sirri a madadinku a matsayin mai sarrafa bayanai (Mataki na 28 na GDPR). DPA ɗinmu ya ƙunshi batun da tsawon lokacin sarrafawa, matakan tsaro, ƙananan masu sarrafa bayanai, taimako game da buƙatun masu bayanai, sanarwar keta tsaro da gogewa ko mayar da bayanai a ƙarshen sabis.
Nemi DPAWane ne wane
- Kamfaninku – mai kula da takardun da bayanan masu karɓarku
- HelpRange – mai sarrafa waɗannan bayanai; mai kula ne kawai da bayanan asusunku da na biyan kuɗi
- Ƙananan masu sarrafa bayanai – an jera su a ƙasa; muna sanar da abokan ciniki kafin mu ƙara sabo
Su wa ke sarrafa bayanai domin HelpRange
| Mai bayarwa | Manufa | Wuri |
|---|---|---|
| Amazon Web Services (S3) | Adana takardun da aka ɗora | Frankfurt, Jamus (sababbin takardun da aka ɗora); Amurka, us-west-2 (tsofaffin fayiloli) |
| Amazon Web Services (hosting, database) | Gudanar da manhajar, bayanan asusu, saituna da nazarin kallo | Amurka |
| Amazon Web Services (SES) | Aika lambobin tabbatarwa da sanarwa | Amurka |
| Stripe | Biyan kuɗin rajista da na Deal Room Pass; tallace-tallacen Store a kan asusun Stripe na mai sayarwa da kansa | EU / Amurka |
| Anthropic | Fasalolin AI (rubutun takarda da tambayar da ake buƙata don amsar AI); ba a amfani da su don horar da samfuran AI | Amurka |
| Cloudflare | Takardun shaida (certificates) da zirga-zirga don yankunan intanet na musamman | Hanyar sadarwa ta duniya |
| iFirma | Bayar da takardun kuɗi (bayanan biyan kuɗi) | Poland |
| "Sign in with Google" (Shiga da Google), idan kuna amfani da shi | Amurka | |
| Google Analytics, Hotjar | Nazarin amfani da gidan yanar gizon tallace-tallace na HelpRange da manhajar yanar gizo bayan shiga – ba a loda su a shafukan masu karɓa | Amurka (Google), EU (Hotjar) |
| Meta (Facebook) Pixel, Quora Pixel | Auna tasirin talla a gidan yanar gizon tallace-tallace na HelpRange kawai – ba a cikin manhaja ba, ba a loda su a shafukan masu karɓa | Amurka |
Buƙatun masu bayanai
Idan ku masu karɓar takarda ne da aka raba ta HelpRange, kamfanin da ya raba muku ita ne ke da alhakin bayananku – ku tuntuɓe shi da farko. Muna taimaka wa abokan cinikinmu wajen amsa irin waɗannan buƙatu.
Don samun dama, gyara ko goge bayanan da HelpRange ke kula da su (asusunku na HelpRange), ku aika imel zuwa hello@helprange.com. Muna amsawa cikin wata ɗaya, kamar yadda GDPR ya buƙata. Haka nan kuna iya shigar da ƙara ga hukumar kare bayananku; a Poland wannan shi ne Shugaban Ofishin Kare Bayanan Sirri (UODO).
Tuntuɓa
HelpRange – Wiktor Sierociński
Topołowa 37, 96-515 Teresin, Poland
NIP (lambar VAT): PL5272600509 · REGON: 147127353
GDPR a HelpRange – tambayoyi
Shin HelpRange yana bin ka'idojin GDPR?
HelpRange kamfani ne na Turai kuma yana aiki a matsayin mai sarrafa bayanai ga takardu da bayanan masu karɓa da kuke rabawa. Muna sanya hannu kan yarjejeniyar sarrafa bayanai (DPA) bisa Mataki na 28 na GDPR, muna adana sababbin takardun da aka ɗora a Frankfurt, Jamus, kuma muna ba ku ikon da kuke buƙata a matsayin mai kula da bayanai: iyakance samun dama ga zaɓaɓɓun mutane, soke samun dama, kwanakin ƙarewa da cikakken tarihin bincike.
A ina ake adana takardu?
Ana ɓoye takardun da ake ɗorawa yanzu da AES-256 kuma ana adana su a Amazon Web Services a Frankfurt, Jamus (yanki eu-central-1); takardun da aka ɗora kafin ƙaura zuwa Frankfurt suna nan a AWS Oregon, Amurka (yanki us-west-2). Manhajar, bayanan asusu da nazarin kallo suna gudana a Amazon Web Services a Amurka (yanki us-west-2).
Shin kuna sanya hannu kan DPA?
I. Ku aika imel zuwa hello@helprange.com tare da sunan kamfaninku, adireshi da lambar rajista, kuma za mu aiko muku da yarjejeniyar sarrafa bayananmu don sanya hannu.
Shin ana tura bayanan sirri zuwa wajen EU?
Sababbin takardun da aka ɗora suna zama a cikin EU (fayilolin da aka ɗora kafin ƙaura zuwa Frankfurt suna nan a Amurka). Bayanan asusu, saitunan hanyar haɗi, nazarin kallo da imel na ma'amala Amazon Web Services ne ke sarrafa su a Amurka, ƙarƙashin EU-US Data Privacy Framework da Standard Contractual Clauses (Ƙa'idodin Kwangila na Daidaitacce) na Hukumar Tarayyar Turai.
Shin kayan aikin talla suna bin diddigin masu karɓa?
A'a. Shafukan da masu karɓa ke buɗe takardunku da ɗakunan bayananku ba sa loda pixels na talla ko nazari na ɓangare na uku. HelpRange ne ke tattara nazarin kallo domin ku, mai aikawa, kuma ba a raba su da kowa.
Ɗakin bayanai don ƙungiyoyin Turai
Ku raba takardun sirri tare da adana sababbin takardun da aka ɗora a cikin EU, cikakken iko bayan aikawa da nazari shafi bayan shafi.
Ɗakin bayanai na zamani na EU