Tsaro da Amana

Takardunku, cikin kariya – da gaskiyar da ke bayan hakan

HelpRange kamfani ne na Turai. Ana ɓoye sababbin lodawa kuma a adana su a Frankfurt, kowace hanyar haɗi tana da ƙaʼidojin shigarta, kuma ƙungiyarku tana ganin kowane kallo. Ga ainihin yadda yake aiki.

Yanayin hoto

Mafi girman kariya: masu karatu suna samun hotunan shafuka da alamar ruwarsu a ciki – ba fayil ɗin PDF ba, babu abin da za a kwafa ko ajiye.

Faɗakarwar turawa

Idan aka buɗe hanyar haɗi daga wurare da yawa a ƙasashe da dama, kuna samun imel kuma kuna iya kashe shi da danna sau ɗaya.

Alamar ruwa a kan dukan shafin

Imel ɗin mai karatu, lokaci da IP ana maimaita su a kowane shafi – yanke hoto ko ɗaukar hoto har yanzu yana nuna wanda ya kasance.

Ana adana sababbin lodawa a EU

Fayilolin da aka loda yanzu, da sigoginsu da aka canza, ana adana su a Amazon Web Services, Frankfurt, Jamus (eu-central-1). Fayilolin da aka loda kafin ƙaura zuwa Frankfurt suna nan a AWS Oregon, Amurka (us-west-2).

An ɓoye shi a ajiye da kuma lokacin aikawa

Ɓoyewar AES-256 a wurin ajiya, TLS ga kowane haɗi. Ana buɗe fayiloli ne kawai ta mai kallon HelpRange ƙarƙashin dokokin da kuka saita.

Damar shiga da kuke sarrafawa bayan aikawa

Takamaiman mutane kawai (tabbatar da imel), lambobin wucewa, ranakun ƙarewa, iyakokin kallo, jerin IP da aka yarda don manyan fayiloli da ɗakunan bayanai, iyakoki kan adadin hanyoyin sadarwa da na'urori, da soke damar shiga kowane lokaci.

Kariya daga fitar bayanai

Toshe saukewa da bugawa ga kowane nau'in fayil, alamomin ruwa masu sauyawa da imel ɗin mai kallo, hana turawa da kariya daga hoton allo a manhajar waya.

Cikakken tarihin bincike

Kowane kallo tare da mai kallo, lokaci, ƙasa da shafukan da aka karanta – ga kowace hanyar haɗi, takarda da ɗakin bayanai. Fitar zuwa CSV.

Tsaron asusu

Shiga mataki biyu (lambobin manhajar authenticator), shiga da Google, zaman aiki ga kowace na'ura. Mataimakan AI suna haɗawa da OAuth 2.1; ana ajiye tokens a matsayin hashes kawai kuma ana iya soke su.

Keɓewar ƙungiya

Ana duba kowace buƙata – yanar gizo, API, MCP – da ƙungiyarku da manyan fayilolinku; ba a taɓa kaiwa ga takardun wata ƙungiya.

Kariya daga zamba ta hanyar tsari

Mai kallo yana nuna fayilolin da aka ajiye a HelpRange kawai; hanyoyin haɗi zuwa shafukan waje suna buɗewa ta shafin gargaɗi maimakon a saka su ƙarƙashin yankinmu.

Biyan kuɗi ta Stripe

HelpRange ba ta taɓa ajiye lambobin kati ba.

Yadda yake aiki
1. Nemi DPA

Aika imel zuwa hello@helprange.com tare da bayanan kamfaninku – muna sa hannu kan yarjejeniyar sarrafa bayanai ƙarƙashin Art. 28 GDPR.

2. Duba taswirar bayanai

Shafin GDPR yana lissafa inda kowane irin bayanai yake zaune (sababbin lodawa a EU; tsofaffin fayiloli, bayanan asusu da nazari a Amurka bisa EU-US Data Privacy Framework da SCCs).

3. Saita ƙa'idojinku

Zaɓi kariya ga kowace hanyar haɗi ko kowane ɗakin bayanai – ku ga kowane kallo.

Fasalolin tsaro suna cikin kowane tsari; cikakkun ɗakunan bayanai da kariya daga ɗaukar hoton allo suna cikin Max da Unlimited, yankin yanar gizo na kanku a Unlimited. Tsare-tsare da farashi

FAQ

Tsaro da Amana – tambayoyi

Ina ainihin bayanaina suke?

Takardu: sababbin lodawa a AWS Frankfurt, Jamus (eu-central-1); fayilolin da aka loda kafin ƙaura zuwa Frankfurt a AWS Oregon, Amurka (us-west-2). Bayanan asusu, saitunan hanyoyin haɗi, nazarin kallo da imel na muʼamala: AWS Amurka (us-west-2), ana canja su bisa EU-US Data Privacy Framework da Standard Contractual Clauses. Cikakkun bayanai a shafin GDPR.

Wa a HelpRange zai iya ganin takarduna?

Mutanen da kuka raba takardu da su ne kaɗai ke buɗe su ta mai kallo. Ma'aikatan HelpRange suna shiga bayanan aiki ne kawai don gudanar da sabis ko idan kun nemi taimako.

Kuna da SOC 2 ko ISO 27001?

Ba tukuna ba. Muna bayyana matakan tsaronmu a nan a fili kuma muna sa hannu kan DPA; ku tambaye mu idan binciken tsaronku yana buƙatar ƙarin bayani.

Ta yaya zan ba da rahoton matsalar tsaro ko cin zarafi?

Aika imel zuwa hello@helprange.com. Kowace hanyar haɗi ta waje da aka raba tana da hanyar haɗin “Ba da rahoton cin zarafi”.

Gwada shi a kan takardunku

Gwaji kyauta na kwana 3, sannan tsarin kyauta. Ba a buƙatar katin kuɗi.

Fara gwaji kyauta