I-HelpRange iyinkampani yaseYurophu. Okulayishwa okusha kubethelwa futhi kugcinwe eFrankfurt, sonke isixhumanisi sinemithetho yaso yokufinyelela, futhi ithimba lakho libona konke ukubuka. Nansi indlela esebenza ngayo ngqo.
Ukuvikela okuphezulu: abafundi bathola izithombe zamakhasi uphawu lwabo lwamanzi lushiswe kuzo – hhayi ifayela le-PDF, akukho okungakopishwa noma okungalondolozwa.
Lapho isixhumanisi sivulwa ezindaweni eziningi emazweni amaningana, uthola i-imeyili futhi ungakuvala ngokuchofoza okukodwa.
I-imeyili yomfundi, isikhathi ne-IP kuphindwe kulo lonke ikhasi – ingxenye esikiwe noma isithombe kusakhombisa ukuthi bekungubani.
Amafayela alayishwa manje, nezinguqulo zawo eziguquliwe, agcinwa ku-Amazon Web Services, eFrankfurt, eJalimane (eu-central-1). Amafayela alayishwe ngaphambi kokuthuthela eFrankfurt ahlala ku-AWS Oregon, e-USA (us-west-2).
Ukubethela kwe-AES-256 lapho kugciniwe, i-TLS kukho konke ukuxhumana. Amafayela avulwa kuphela ngesibuki se-HelpRange ngaphansi kwemithetho oyisethayo.
Abantu abathile kuphela (ukuqinisekiswa kwe-imeyili), amaphasikhodi, izinsuku zokuphelelwa yisikhathi, imikhawulo yokubukwa, uhlu lwe-IP oluvunyelwe lwamafolda namagumbi edatha, imikhawulo yenani lezinethiwekhi namadivayisi, kanye nokuhoxisa ukufinyelela noma nini.
Ukuvimba ukudawuniloda nokuphrinta kuzo zonke izinhlobo zamafayela, izimpawu zamanzi eziguquguqukayo ezine-imeyili yobukayo, akukho ukudlulisela nokuvikelwa kwezithombe-skrini kuhlelo lweselula.
Konke ukubuka nobukayo, isikhathi, izwe namakhasi afundiwe – ngesixhumanisi, idokhumenti negumbi ledatha. Thumela ku-CSV.
Ukungena ngezinyathelo ezimbili (amakhodi ohlelo lokuqinisekisa), ukungena nge-Google, amaseshini ngedivayisi ngayinye. Abasizi be-AI baxhuma nge-OAuth 2.1; ama-token agcinwa kuphela njengama-hash futhi angahoxiswa.
Sonke isicelo – iwebhu, i-API, i-MCP – sihlolwa ngokwethimba lakho namafolda akho; amadokhumenti ethimba elinye awasoze afinyeleleka.
Isibukeli sikhombisa kuphela amafayela agcinwe ku-HelpRange; izixhumanisi eziya kumawebhusayithi angaphandle zivuleka ngekhasi lesexwayiso esikhundleni sokufakwa ngaphansi kwesizinda sethu.
I-HelpRange ayilokothi igcine izinombolo zamakhadi.
Thumela i-imeyili ku-hello@helprange.com enemininingwane yenkampani yakho – sisayina isivumelwano sokucubungula idatha ngaphansi kwe-Art. 28 GDPR.
Ikhasi le-GDPR libala lapho uhlobo ngalunye lwedatha luhlala khona (okulayishwa okusha kuse-EU; amafayela amadala, idatha ye-akhawunti nokuhlaziywa kwedatha kuse-US ngaphansi kwe-EU-US Data Privacy Framework nama-SCC).
Khetha ukuvikela ngesixhumanisi ngasinye noma ngegumbi ledatha ngalinye – bese ubona konke ukubuka.
Izici zokuphepha ziyingxenye yazo zonke izinhlelo; amagumbi edatha agcwele nokuvikelwa kwezithombe-skrini kuku-Max ne-Unlimited, izizinda zakho ziku-Unlimited. Izinhlelo namanani
Amadokhumenti: okulayishwa okusha ku-AWS Frankfurt, eJalimane (eu-central-1); amafayela alayishwe ngaphambi kokuthuthela eFrankfurt ku-AWS Oregon, e-USA (us-west-2). Idatha ye-akhawunti, izilungiselelo zezixhumanisi, ukuhlaziywa kokubuka nama-imeyili okuthengiselana: AWS United States (us-west-2), kudluliswa ngaphansi kwe-EU-US Data Privacy Framework ne-Standard Contractual Clauses. Imininingwane isekhasini le-GDPR.
Amadokhumenti avulwa kuphela ngesibuki ngabantu obelana nabo ngawo. Abasebenzi be-HelpRange bafinyelela idatha yokukhiqiza kuphela ukuze baqhube isevisi noma lapho ucela usizo.
Okwamanje cha. Sichaza izilawuli zethu lapha obala futhi sisayina i-DPA; sibuze uma ukubuyekezwa kwakho kokuphepha kudinga imininingwane eyengeziwe.
Thumela i-imeyili ku-hello@helprange.com. Sonke isixhumanisi sangaphandle esabelwanayo sinesixhumanisi esithi “Bika ukuhlukunyezwa”.
Ukuzama mahhala kwezinsuku ezi-3, bese kuba uhlelo lwamahhala. Akudingeki ikhadi lesikweletu.
Qala ukuzama mahhala