Visit replay

Watch how they read your document – like a video

Every visit to a shared document or data room is recorded: pages, scrolling, clicks and tab switches. Replay it at 2–8× with idle time skipped, see who it was, and follow up on what they actually read.

Press Play – a sample visit to a fictitious sale memorandum, as the seller's adviser sees it.

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Replay, not just numbers

Time per page tells you how long. The replay shows the path: what they read first, where they went back, what they skipped.

A whole data room session

Watch everything one guest opened in a room, document after document, in the order they read it.

Who, where, which device

E-mail (after verification or NDA), country, IP, device and the time of the visit next to the player.

Clicks and tab switches

See where they clicked and when they left the tab – e.g. to check your numbers in a spreadsheet.

Fast to watch

Play at 2×, 4× or 8×; long pauses are skipped, so a 20-minute read takes a minute.

No screen recording

We record the position in your document only – no camera, no screen, nothing outside the viewer.

How it works
1. Share as usual

A tracked link or a data room – nothing to install for the reader.

2. They read

HelpRange records the visit in the browser viewer.

3. You watch

Open the recording in your panel and press Play; the latest visit plays right on the folder and data room page.

Visit replays are part of every plan with tracked links, including the 3-day trial; data room sessions need data rooms (Unlimited or the Deal Room Pass). Plans & pricing

FAQ

Visit replay – questions

Is the reader recorded on camera or their screen?

No. Only the position in your document (page and scroll), clicks inside the viewer and whether the tab was visible – nothing else on their computer.

Do I see who the reader was?

Yes, when they verified their e-mail or signed your NDA; otherwise you see country, IP and device.

Does it work for Word, Excel and PowerPoint?

Yes – they are converted to PDF on upload and open in the same viewer, so their visits are recorded too.

Which visits can I replay?

Every visit after the feature launched (2 November 2026); older visits keep their time-per-page statistics and heatmaps.

Try it on your own documents

3-day free trial, then a free plan. No credit card required.

Start free trial